Emerging trends in Online Banking and Electronic :
Financial Performance, Strategies and Technologies

Workshop Chair:
Dr. Achraf AYADI

Scientific Committee (TBC: To be confirmed; DOK: Definitively confirmed)
DOK Pr. Anne JULIEN, Banking & Insurance Chair, Reims Management School, France
TBC Pr. Ada SCUPOLA, Roskilde University, Denmark
DOK Dr. Lamia CHTIOUI-BENOSMAN, Société Générale Payment Services, France
DOK Mr. Amir HASNAOUI, Sup de Co La Rochelle Business School, France
DOK Mr. Olivier EMO, Web Banking Freelance Consultant, France
DOK Mr. Faha-Andrew RAM, Principal, R2M Partners, France

Introduction

Over the last few years, the interest of the banking industry has grown in the Internet, leading to the development of comprehensive Electronic Finance and Banking Portals from simple banking or trading web sites. In addition to traditional financial products, these portals offer a great variety of services enabling customers to obtain financial advice from a single source. However, the complexity of these services varies widely among countries and often among banks in the same market.

Currently the academic and business literature concerning the significance of the electronic evolution of financial services on banks' information systems, management of operations, and customer relationship is scarce.

This Special Workshop will gather research papers and case studies representing state of the art core material in the field of eFinance/eBanking/ePayment. The Workshop will enhance participants’ knowledge of the evolving environment and multiple repercussions of electronic remote channels in organizing the banking industry, transforming the internal organization of banks themselves, and promoting a new equilibrium towards an evolving market.


Type of submissions

Theoretical and practical analysis papers are welcomed, especially from a multidisciplinary perspective.
Case studies with a strong theoretical framework are also welcomed. All submissions must be original and may not be under review by another publication. We are looking for high quality papers with strong theoretical basis and/or empirical material.

Target audience
Researchers, banking industry professionals, and graduate and Ph.D. students working in the field of Technology Management, Management of Information Systems, Management of Services Operations, Innovation, Banking Marketing will benefit by attending this special Workshop.


Language of the Workshop

English is the primary language of the Workshop. However, French papers are welcomed with the clear condition that the paper would be (1) presented in English and (2) contains a detailed English abstract of approximately 2 pages.

The coverage of this special issue includes, but is not limited to, the following subjects:

* Impact(s) of eFinance/eBanking/ePayments on banks' information systems, organization, marketing strategies
* Impact(s) of eFinance/eBanking/ePayments on customer behavior, customer relationship
* Barriers to eFinance/eBanking/ePayments adoption (by banks, by retail customers, by corporate customers)
* Improving adoption factors of eFinance/eBanking/ePayments in emerging countries
* Evaluation methodologies for eFinance/eBanking/ePayments added value and effectiveness
* Risk management issues in eFinance/eBanking/ePayments
* Measuring the readiness of the banking system for eFinance/eBanking/ePayments
* Survey, simulation and benchmark studies which address scalability and capitalization in eFinance/eBanking/ePayments


Prospective schedule:

Abstract submission (1 to 2 pages): 1st of December 2008
Notification of acceptance of abstract: 10th of December 2008
Full paper submission (10 to 15 pages): 15th of January 2009
Notification of acceptance and reviewing comments: 30th of January 2009
Reviewed full paper resubmission: 15th of February 2009

Submissions have to be sent electronically, in MS Word format to the Workshop Chair: contact@achrafayadi.fr

Review Procedure
All submissions will initially undergo an abstract review and authors will be notified of acceptance contingent on acceptance of the full papers.

Submission Format
A specific submission template has to be used, click here for download
 
 
Special Workshop Program:
Emerging trends in Online Banking and Electronic Payments:
Financial Performance, Strategies and Technologies

8:30     Registration* & Breakfast
9:00     Introduction/Welcome: Workshop Chair
           Official Opening: His Excellency Minister of Information and Communication  
           Technologies of Tunisia (to be confirmed)
9:30     Plenary Conference:
            Speakers: A professional banker and a member of Scientific Committee
11:00    Coffee break
11:30    Principal Session I: Chair (a member of Scientific Committee) è3 papers:
            Presentation: 15 to 20 min; Discussion: 10 min
13:00    Lunch
14:30    Parallel Session II: Chair (a member of Scientific Committee) è3 papers:
            Presentation: 15 to 20 min; Discussion: 10 min
            Parallel Session III: Chair (a member of Scientific Committee) è3 papers:
            Presentation: 15 to 20 min; Discussion: 10 min
16:00    Coffee break
17:00    Plenary final session
            5-10 min for every session Chair
17:30    Final remarks by Workshop Chair

*All participants to the Workshop have to register as IFC5 participants.